Frequently Asked Questions
Q: Do you rent costumes?
Q: Can I order products online?
Q: What is your return policy?
If you have your receipt — you can get a refund within 30 days of purchase. Without a receipt you can get store credit. Some products are a final sales: i.e. makeup, wigs, tiaras, lingerie and body jewelry.
EXCEPTION: In October the return policy of our Halloween products changes and is a bit more restrictive. All customers are informed of this policy at checkout. Call (916) 448-2594 if you have any questions.
Q: Can you ship something to me?
Q: Do you give tours?
We do not provide tours but the best way to experience our extensive offerings is to try out our self-guided Murder & Mayhem scavenger hunt beginning on the second floor of Evangeline’s. Ask any of our staff members to provide you with a brochure.